Get to a safe position first
If your vehicle is still moving, steer onto the shoulder or into a parking area rather than stopping in a travel lane. Switch on your hazard lights as soon as you notice something is wrong so other drivers can see you early.
On rural Cape Breton roads, visibility can drop quickly in fog, rain or snow. Choose a straight stretch with a clear view behind you when you can, rather than stopping just past a curve or over the crest of a hill.
Stay with the vehicle when it is safe to do so
In most cases the safest place to wait is inside your vehicle with your seatbelt on, away from passing traffic. If you must get out, exit on the side away from the road.
Have the right details ready when you call
The faster you can describe your situation, the faster help can be arranged. Have your location (street, community or nearest landmark), your vehicle's make and model, what happened, and where the vehicle needs to go.
Let us know if the vehicle rolls and steers, and whether anyone is injured or in an unsafe spot.
Know that some problems are fixable on the spot
Not every breakdown needs a tow. A dead battery, a flat tire, an empty tank or keys locked inside the vehicle can often be handled at the roadside so you can carry on with your day.